TBAC 017 | BA Interviews, S1 – Margaret Marco – “Go Independent After Your CBAP”

by Yaaqub Mohamed a.k.a Yamo4

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CBAP certification has helped a lot of business analysts to get recognized instantly and standout from the crowd. Margaret Marco is a classic example of this. In her own words:

“Having the CBAP finally gave me a graduation point… where I could say, aha! I have arrived!”

Margaret shares a number of very insightful tips, and nudges to help you take your BA skills up a notch.

Lots to learn in this episode folks, so hang tight… and here is Margaret Marco:

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Why she likes being a BA?

“I like fitting the pieces of the puzzle together.  Being a BA is like being a detective – one has to work to find out what is really going on, produce a vision that others can understand and agree to, and provide clear details so that it can actually be implemented.”

Here is a sneak peek of the episode:

  • Her transition from astro-physics to business analysis.
  • How BA work is akin to that of a detective, and what you should know.
  • Importance of listening skills.
  • Discussion around three things that get cut when money is short: QA, documentation, and reporting.
  • How she overcome the challenge of underestimation of BA effort.
  • The importance of RMP (Requirements Management Plan).
  • Discussion around business analysis planning and monitoring (BABOK 2.1).
  • How to handle the situation where a BA gets dismissed by stakeholders.
  • The importance of asking questions in the face of push back.
  • How to handle changing project priorities.
  • The importance of finding a good employer, and what criteria you should choose to select one.
  • How to find a good BA mentor.
  • Why multi-tasking is bad for you.
  • The importance of knowing the learning type of your stakeholders.
  • How CBAP helped Margaret go independent.

Insightful quotes from this episode:

 “When people think about projects they think about running the business without thinking about measuring how it is run.”

“Management frequently underestimates the requirements efforts.”

Doing RMP before you are in the throes of requirements can be very helpful.

Our job is to ask the seemingly stupid questions.

I might as well as the question and risk looking stupid… the one thing that has come with experience though is relaxing about that.

The more you battle, the more difficult you are to work with.

CBAP/CCBA will provide more even benchmarks. It will soon be the same for CBAPs; there is real opportunity now to distinguish yourself.

The worst multi-taskers are the ones who think they are good at it.

“In terms of productivity our job is a lot of hurry up and wait.”


Items mentioned in the show:

Margaret Marco in brief:

Margaret Marco is a Certified Business Analyst Professional (CBAP®) through the IIBA® and an independent consultant. She has more than fifteen years of experience in BA work, mostly focused on the financial and telecommunications industries. She has worked throughout North America and specializes in reporting, data modeling, and CRM.

If you have any comments or questions for this episode, please post them below.

Enjoy the show!

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I am a passionate and practicing business analyst, author, and blogger from Toronto, Canada. I host this blog, and podcast to help business analysts throughout the world, do analysis better, by providing educational, relevant, and inspiring content. Musically driven by Eagles, Lucky Ali, and Linkin Park. Huge fan of Colts, Leafs, and Indian cricket team. To be in the loop for latest member-only resources, and news from The BA Coach be sure to sign-up for our free eNewsletter. View more BA passion painted with digital ink by Yamo!    

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