Hiring and Managing Business Analysts by Jennifer Doyle

TBAC 018 | BA Community Cast : Hiring and Managing Business Analysts with Jennifer Doyle

by Yaaqub Mohamed a.k.a Yamo9

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BA Community Cast” will bring featured episodes with guests from the business analysis community. In this first episode Jennifer Doyle, manager of application development, shares some valuable insights on hiring and managing business analysts.

Jenni shares some tips on what to look for in a business analyst during the hiring process. She also shares some insights on what makes a business analyst shine in a project team.

Lots to learn in this episode folks, so hang tight… and here is Jenni:

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Here is a sneak peek of the episode:

  • Her transition to business analysis.
  • Facets to consider when hiring a business analyst.
  • Red flags to look out for.
  • Traits of a business analyst that make him/her shine in a project.
  • Discussion around business analysts not having a variety in their experience.
  • The importance of business analysis planning.
  • How Jenni catches liars in an interview.
  • The importance of asking questions in an interview.
  • The difference between a BA that gets the job done, and a BA that shines.

Insightful quotes from this episode:

“I knew that there was this hunger in the IT community to translate those dreams into something tangible.”

“I have seen the spirit of so many amazing developers crushed because of business users dissatisfaction over and over again, and to me that really stems down to bad requirements or not well thought out requirements.”

There is no excuse for anybody to not be investing in themselves these days.

When they themselves haven’t looked for a lot of change in their career and want to suddenly move into a role that is all about change.

With the IIBA and BABOK there is no reason anybody interviewing for a BA position cannot use industry standard terms and processes.

It really scares me when people dont realize that we have a BA language to talk with…

A lot of people use terms on their resume that they really don’t know what they mean.

Dont send me a resume that you have sent to 100 other people.

Be really specific and tell me what you have done in the past.

Sometimes the standard set of deliverables is good, but not good enough.

Items mentioned in the show:

Jennifer Doyle in brief:

An IT leader with diverse experience and proven techniques for leading successful organizations. Jennifer has a strong background in project management, requirements management, application development, vendor solution selection, implementation, and operational management. Her motivation comes from helping teams succeed in delivering the highest quality results. She takes pride in the work that she and her team are able to accomplish together and watch her team further develop in their careers with her guidance.

If you have any comments or questions for this episode, please post them below.

Enjoy the show!

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Article by

Yaaqub Mohamed (Yamo), is the founder of The BA Coach community and host for the #1 ranked business analysis podcast in iTunes. He believes in adding relentless value to the BA community and advancing the practice.  He host this blog, and podcast to help business analysts throughout the world, do analysis better, by providing educational, relevant, and inspiring content. He's the author of 'The Five Pillars of a Great Business Analyst', best selling 'The Ultimate CBAP-CCBA Study Guide' and the creator of the revolutionary 'Ultimate BABOK Kit'. 

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9 Responses to “TBAC 018 | BA Community Cast : Hiring and Managing Business Analysts with Jennifer Doyle”

  1. Katie Metcalfe says:

    Thanks Jennifer and Yamo for such an interesting and helpful podcast.

    So many great tips and ideas!! I like Jennifer’s comments about how to create a resume specific to the job you are seeking.

    There is so much value in continuous learning for BA’s and I like how Jennifer describes ways of using small amounts of time as an opportunity to learn new things (I like viewing webinars during my lunch).

    Thanks again Jennifer!

    • Katie,
      I’m glad that you enjoyed it! Working with BAs is a passion of mine as it can be so rewarding to the BA and the organization. I hope you are able to use some of the ideas!

    • Yaaqub Mohamed a.k.a Yamo says:

      Thanks, Katie. Continuous learning is one of the most crucial component in advancing one’s career as a business analyst. I think a key takeaway from Jennifers message is to make every situation a learning situation. There are lot of avenues now for business analysts to learn more.

      I too usually allocated 2 lunch hours in a week for webinars. Most of my travel time goes in editing podcasts and listening to them, which has been immensely helpful to me in my learning journey.

  2. Linda Allen says:

    As Jennifer was going through the key facets of BAs and BAs that shine, I asked myself if I have the characteristics she mentioned. I found myself answering “yes” or “I need more work in that area”.

    I have been a Business Analyst for 5 years (coming from an Accounting/Finance background) and I feel the BA career path has been a great fit for me. My thirst for knowledge, curiosity, and strong sense of ownership have been there my entire personal and professional life.

    I look forward to continually growing and developing as a Business Analyst and am thankful for podcasts like this to help me along the journey.

    Thanks Jennifer and Yamo!

    • Yaaqub Mohamed a.k.a Yamo says:

      Thanks for the comment, Linda. It is great to know that the BA career path has been a great fit for you. Like many other business analysts continuos learning and curiosity is a key factor in becoming a great BA. If you haven’t read the “The Five Pillars of a Great BA” I would recommend you do so, by subscribing to our newsletter.

      Looking forward to your continued listenership and support!

  3. […] Jennifer Doyle – for being an active supporter and providing valuable feedback and encouragement all along the year. […]

  4. […] 9 ->  How to Manage BAs – Community Cast with Jennifer Doyle […]

  5. CK says:

    Hello Jennifer,

    First of all thanks for such a great podcast, it’s packed with so many gems.

    Also a little about my self, I have been a developer+QA for 5 years and embarking on a Business Analyst Journey seeking mentors and guidance from people like yourself.

    What would be a best way to connect with you?


  6. Dan Norman says:

    I’m looking to hire a BA with 5+ years experience. We are located in the Toronto ON, downtown area.
    Please respond if you are interessted and I can provide additional details.

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