TBAC 011 | BA Interviews, Season 1 : Jayesh Jain – Get hold of the BABOK®

by Yaaqub Mohamed a.k.a Yamo6

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In this episode of TheBACoach podcast I interview Jayesh Jain from Auckland, New Zealand. He started off his career back in India with a start-up specializing in medical software for doctors. He is extremely active in the IIBA® New Zealand chapter, and is part of the CBAP® study group there. Being a Certified Business Analysis Professional(CBAP®), he passionately advocates the importance of BABOK, being involved with the community, and taking charge of one’s own career advancement.  He is also events coordinator at IIBA® New Zealand Chapter, and his main responsibility is to plan and organize ‘IIBA® public events’ and ‘IIBA® members events’ in Auckland.

It was a pleasure to interview Jayesh, as he is quite passionate about the profession, and also an avid listener of TheBACoach podcasts. His message to the BA community: “Get hold of the BABOK®!”.

There is lots to learn in this episode, so hang tight… and here is Jayesh:

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Why he likes being a BA?

“There are three aspects of the job I like the most: people, challenges and problem solving. I love interacting with people. Being a BA I get to do that a lot. No two days are the same and no two projects are same; there is always a variety in what I do. As passionate as I am about learning and being able to correctly apply the skills and tasks that make business analysis effective, I am a lot more passionate about the impact good business analysis has on businesses”

Here is a sneak peek of the episode:

  • His transition from a health care software start-up venture in India to being a business analyst
  • What frustrated him the most being a developer
  • He explains why healthcare is the most passionate realm he has been in
  • A discussion on New Zealand’s healthcare system
  • Business analysts being treated / regarded as ‘enablers’ in his current organization
  • How he overcomes challenges related to agile methodology
  • His secret of making developers feel at ease with short user stories (rather than having detailed requirements)
  • How he overcomes challenges surrounding managing expectations as business analysts
  • The approach he adopts when users don’t give out information during requirements elicitation
  • His productivity tips for business analysts surrounding work products
  • How he plans his day, and what you can learn from it

Insightful quotes from this episode:

“The people aspect of being a BA is the most exciting part..”

“… Healthcare: most passionate place I have ever been … ”

“when people are excited everyday about what they do, then it reflects on your work too…”

“Anything what we do ultimately affects peoples life”

“We are not just gathering requirements and that’s the end of it.. We are enablers…”

“Some users think knowledge is power and they don’t want to lose that…”

“You have to be responsible for your own career advancement…”

“It’s more of what you have collected rather than how u will present it”

“Prioritization is the most important thing you do as a business analyst”

Items mentioned in the show:

Jayesh Jain in brief:

Jayesh Jain is a Certified Business Analysis Practitioner from IIBA®  with over 15 years of experience in ITC, he has worked in an agile environment for over 3 years and has been involved in introducing SCRUM practices to various team. He has worked with project durations from three to over 10 months and teams ranging from two to 15 members in public and private sectors, software, insurance and health. Jayesh takes an active interest in IIBA® and is actively involved in Auckland IIBA® chapter events and Auckland CBAP® study group.

If you have any comments or questions for this episode, please post them below.

Enjoy the show!

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I am a passionate and practicing business analyst, author, and blogger from Toronto, Canada. I host this blog, and podcast to help business analysts throughout the world, do analysis better, by providing educational, relevant, and inspiring content. Musically driven by Eagles, Lucky Ali, and Linkin Park. Huge fan of Colts, Leafs, and Indian cricket team. To be in the loop for latest member-only resources, and news from The BA Coach be sure to sign-up for our free eNewsletter. View more BA passion painted with digital ink by Yamo!    

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{ 6 comments… read them below or add one }

Ketan Shah September 22, 2011 at 9:28 pm

Yamo, this is an excellent interview, I have been IIBA member for a while but never downloaded BABOK, after listening to this interview I did and I am so much learning from it. Thank you Yamo and Jayesh for this great podcast.


Yaaqub Mohamed a.k.a Yamo September 22, 2011 at 11:15 pm

Thanks, Ketan. I am glad that the podcast is helping you learn. Be sure to listen to other episodes too, there is a lot of very valuable learning in them too.


Jayesh Jain September 23, 2011 at 6:32 am

Thank you very much Ketan. I am glad you got hold of the BABOK :)


Corrie House September 23, 2011 at 10:09 am

Hi Jayesh,

Just a quick question, Where could I get the BABOK from?



Jayesh Jain September 24, 2011 at 1:15 am

Hi Corrnie,

You could download a copy of BABOK from http://www.iiba.org for free if you are an IIBA member, or you could order an hard copy from amazon.com, Hope this helps.



Phil Ricardson September 30, 2011 at 6:07 am

Very good and informative interview


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